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• What is the best way to reach you?

Answer: The best way to reach me is to call 757.675.5667 or 757.430.2110 or send an email to Brian Lown at hamptonroadsrelics@gmail.com with your contact information, including telephone number where you can be reached. Please make sure to you state in your email the item(s) of interest by including the inventory number and a brief description of the item. All items are sold on a first come, first serve basis.

• What if I want to return the item?

Answer: No problem, return the item in the same condition as you received it, within five days of your receipt. This means do not attempt to clean or alter the piece in anyway. I will refund the sale price of the item once received, but not the cost of shipping and insurance. The item must be returned fully insured so both parties are protected against any loss or damage.

• Are the civil war artillery shells disarmed?

Answer: Yes, I will not mail a shell unless it has been disarmed. However, I do not disarm shells. I leave it to the experts.

• How do I know if the Confederate buckles are authentic?

Answer: The Confederate plates listed were purchased from reputable dealers over the years. This is the best way to obtain a plate, unless you buy it directly from a digger that you know and trust. Most of the plates come with a letter of authenticity.

What is the best method of payment?

Answer: Do not send payment on an item until you have confirmed that the item is available for sale. I will accept a check, money order or cashiers check. Do not send cash as I am not responsible for it if it gets lost in the mail. I do not accept PayPal or credit cards. Please make the check payable to Brian Lown, not Hampton Roads Relics.
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Do you offer layaway?
Answer: Yes, I will consider layaway on an item, however, you must pay a third of the sale price and pay for it in full within 60 days of ordering the item. If you fail to pay for the item in full within 60 days, then you run the risk of losing your down payment. Items on layaway cannot be refunded or returned. There is no layaway on consigned items.